How The Kiosk Helps The Patient / Family To Learn
What Is A Kiosk?
- Constructed for strength, durability and grounded
- A case to house the computer for the software and the printer
- Can be stationary or portable with swivel casters for easy mobility
- Contains a Kiosk Touch Screen Monitor, Speakers and Printer
- Meets Hospital Infection Control Standards for a wipe-free bacteria surface
Patient Education Methodology
- Individual One-on-One Teaching
- Classes
- Educational Television
- Surfing the Internet
- Pamphlets
- Kiosk
Why A Kiosk Program
- Information provided is consistent
- Available in Many Languages; English, Spanish
- Various educational programs available, Cardiac, Orthopedics, Pulmonary, Diabetes
- Easy to understand and use
- Available 24 hours/day 7 days/week
- Maximizes Resources
Individuals Learn Differently
The kiosk allows them to:
- Learn in privacy
- Learn at their own pace 1 or more programs at a time
- Repeat the Information
- Learn by interacting with the Program
- Be more motivated
Patient Education
How does this benefit the patient / family:
- Information presented at 4th – 6th grade reading level
- Information can be repeated several times
- Audio for the limited reader
- Presented in different languages
- Information can be printed
- Relieves Patient/Family anxiety
- Empowers Patient/Family to participate in their care
- Education/Information provided can improve the quality of care
- Education programs meets regulatory requirements
Educational Kiosks
- As an inpatient or outpatient, the portable/bedside kiosk can go to the patient.
- Partner with corporations, fitness centers, senior or community centers so the education is available and convenient for the consumer.
Positive Customer Experience
The Kiosk needs to meet 4 Objectives:
- Provide a useful service for its intended users
- Be easily seen as they walk through the Facility
- Be recognized as an easy to use device that meets their needs
- Be easy to use and allows them to successfully complete their task each time