Success Stories

How The Kiosk Helps The Patient / Family To Learn

 
 
 
 

What Is A Kiosk?

  • Constructed for strength, durability and grounded
  • A case to house the computer for the software and the printer
  • Can be stationary or portable with swivel casters for easy mobility
  • Contains a Kiosk Touch Screen Monitor, Speakers and Printer
  • Meets Hospital Infection Control Standards for a wipe-free bacteria surface

 

Patient Education Methodology

  • Individual One-on-One Teaching
  • Classes
  • Educational Television
  • Surfing the Internet
  • Pamphlets
  • Kiosk

Why A Kiosk Program

  • Information provided is consistent
  • Available in Many Languages; English, Spanish
  • Various educational programs available, Cardiac, Orthopedics, Pulmonary, Diabetes
  • Easy to understand and use
  • Available 24 hours/day 7 days/week
  • Maximizes Resources

Individuals Learn Differently

The kiosk allows them to:

  • Learn in privacy
  • Learn at their own pace 1 or more programs at a time
  • Repeat the Information
  • Learn by interacting with the Program
  • Be more motivated

Patient Education

How does this benefit the patient / family:

  • Information presented at 4th – 6th grade reading level
  • Information can be repeated several times
  • Audio for the limited reader
  • Presented in different languages
  • Information can be printed
  • Relieves Patient/Family anxiety
  • Empowers Patient/Family to participate in their care
  • Education/Information provided can improve the quality of care
  • Education programs meets regulatory requirements

Educational Kiosks

  • As an inpatient or outpatient, the portable/bedside kiosk can go to the patient.
  • Partner with corporations, fitness centers, senior or community centers so the education is available and convenient for the consumer.

Positive Customer Experience

The Kiosk needs to meet 4 Objectives:

  1. Provide a useful service for its intended users
  2. Be easily seen as they walk through the Facility
  3. Be recognized as an easy to use device that meets their needs
  4. Be easy to use and allows them to successfully complete their task each time

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